Today was one of those inevitable days. No matter how good your sysadmins, networking gurus, and application admins are, no matter how much time they put in designing and implementing high availability systems, no matter how much redundancy is in the mix, there is inevitably the day when something happens and a system or service is unavailable.
Today it was the main web page.
Since the main web page was unavailable, many thought all of the services were unavailable. *sigh* Everything else was happily humming along. There are just a lot of individuals who are accustomed to one way of doing things and get caught without a way to improvise.
Those of you trying to avoid work on WebCT (you know who you are!), you can get to it without going to the main web page first. Just remember (or bookmark) online.eiu.edu